Shipping policy
Wolana Lifestyle Shipping Policy
Last updated: December 2025
Thank you for shopping with Wolana Lifestyle! Every order is made with care and printed just for you. Please review our shipping details below.
Processing Time
Because our items are made-to-order through our print partner:
- Processing usually takes 2–7 business days before your order ships.
- During peak seasons or holidays, processing times may be slightly longer.
- You will receive an email confirmation once your order is printed and shipped.
Shipping Times
Shipping time begins after your order has been processed.
United States (Mainland):
- Estimated delivery: 5–9 business days
U.S. Territories & Pacific Islands (e.g., Guam, CNMI, Hawai’i)
- Estimated delivery: 7–15 business days
International Orders:
- Estimated delivery: 10-20 business days
- Delivery times may vary by destination and customs processing.
Please note: These are estimated timeframes. Actual delivery may vary due to postal delays, weather, and regional logistics.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Tracking may take 24–48 hours to update in the system.
Lost, Stolen, or Delayed Packages
Wolana Lifestyle is not responsible for:
- Packages marked as delivered by the carrier
- Packages delayed due to customs, weather, or carrier issues
- Incorrect addresses provided at checkout
If your package is missing, please contact your local postal service first, then email us so we can help guide you.
Wrong Address Policy
If you entered the wrong address, please email us within 24 hours of placing your order.
After your item goes into production, we cannot make changes.
If a package is returned due to an incorrect address, customers are responsible for reshipping costs.
Made-to-Order Notice
All items are made specifically for you, which helps reduce waste and overproduction.
Because of this, we do not accept returns or exchanges unless the item arrives damaged or defective.
Contact
For support with your order, please contact us at:
Email: shopwolanalifestyle@gmail.com